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Match the following descriptions and examples with the elements of the balanced scorecard (a-d).
-Action plans that management implements to achieve the strategic objectives
A)Performance metrics
B)Strategic objectives
C)Performance targets
D)Strategic initiatives
Unique Culture
The distinct characteristics, traditions, languages, and practices that set one group or society apart from others.
Helping Process
A series of steps taken by a professional to assist individuals in improving their well-being and solving personal or community problems.
Nontechnical Terms
Language or vocabulary that is not specialized or specific to a particular field of expertise, making it accessible to the general public.
Cultural Formulation
The process of understanding an individual's behavior and thoughts within the context of their cultural background and experiences.
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