Match Each of the Following Activities with the Appropriate Quality

question 81

Short Answer

Match each of the following activities with the appropriate quality cost classification (a-d).
-Processing returned merchandise
A)Prevention cost
B)Appraisal cost
C)Internal failure cost
D)External failure cost

• A)Prevention cost
• B)Appraisal cost
• C)Internal failure cost
• D)External failure cost

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Definitions:

Discipline

Refers to the system of rules and procedures for how and when punishment is administered and how severe the punishment should be.

Ethicality

The degree to which behaviors, decisions, or actions are in alignment with accepted moral standards and principles.

Progressive Disciplinary Program

A systematic approach to discipline within an organization where the severity of the penalty increases with each subsequent offense.

Disciplinary

Relating to or used for correction, punishment, or controlling behavior, often within an organizational environment.