The Oft Heard "I Knew It All Along" Comment That

question 176

Multiple Choice

The oft heard "I knew it all along" comment that many people make illustrates the

• A) confirmation bias.
• B) framing effect.
• C) hindsight bias.
• D) self-serving bias.

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Definitions:

Monitor Measures

Activities and processes put in place to regularly check, track, and assess the effectiveness of policies, practices, or operations.

Customer-Driven Changes

Modifications or improvements to a product or service based on feedback or demands from customers.

Manufacturing and Service Sectors

Two broad areas of the economy; manufacturing involves producing goods, while services entail providing non-physical assistance to consumers or businesses.

Human Resource Planning

The process of forecasting an organization’s future demand for, and supply of, the right type of people in the right number.