When Reflecting Feelings, It Is Important to Always Ensure That

question 20

Multiple Choice

When reflecting feelings, it is important to always ensure that the reflection of feeling is accompanied by _________EXCEPT

• A) congruent facial expressions.
• B) more firmness in your tone of voice.
• C) more softness in your tone of voice.
• D) a reflection on whether the client's feelings are appropriate given their situation.

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Definitions:

Employees

Individuals who are hired by a business to perform tasks in exchange for wages, benefits, or salaries.

Accounts Receivable

Money owed to a business by its customers for goods or services delivered or used but not yet paid for.

Maker

In financial terms, the party that creates or issues a financial instrument, such as a check or promissory note.

Payee

The individual or entity to whom a payment is to be made or credited.