When Language Differences Exist Between Practitioner and Client, It Is

question 22

Multiple Choice

When language differences exist between practitioner and client, it is especially important to frequently:

• A) ask leading questions.
• B) reflect or summarize.
• C) find commonalities.
• D) ignore mistakes in understanding.

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Definitions:

Formal Networks

The transmission of messages established and approved by the organizational hierarchy.

Grapevines

Informal channels of communication within an organization, often characterized by rumors or unverified information.

Gossip Chains

A type of communication that occurs when one individual creates and spreads untrue or inaccurate information through the organization.

Barriers To Communication

Obstacles that impede the exchange of information between individuals or groups, leading to misunderstandings or conflicts.