Listening Involves All of the Following EXCEPT

question 4

Multiple Choice

Listening involves all of the following EXCEPT

• A) Developing your own thoughts and conceptualizations of the client while the client is speaking.
• B) Noticing the client's communication style.
• C) Noticing pauses, silence and changes in usual patterns of speech.
• D) Resisting the temptation to talk to fill the silences.

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Definitions:

Process Central Line

A line on a control chart representing the average or expected value of the process being monitored.

X-bar Chart

A type of control chart used for monitoring the mean value of a process over time.

Natural Variation

Variability that affects every production process to some degree and is to be expected; also known as common cause.

Standard Deviations

A measure of the amount of variation or dispersion of a set of values, indicating how much individual data points differ from the mean.