What Are Some of the Nonverbal Actions That You Need

question 32

Essay

What are some of the nonverbal actions that you need to observe when you are in the room with the client? What might these things tell you about the client?

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Definitions:

Retained Earnings

The portion of a company's profit that is held back and not distributed to shareholders, used for reinvestment or debt payment.

Dividend

A distribution of a portion of a company's earnings, decided by the board of directors, to a class of its shareholders.

Expense Matching

An accounting principle that states expenses should be recorded in the same period as the revenues they helped to generate, to accurately match income with expenses.

Cause and Effect

A relationship where one event (the cause) leads to the outcome of another event (the effect).