Guidelines to Be Followed During a Crisis Include All of the Following

question 18

Multiple Choice

Guidelines to be followed during a crisis include all of the following EXCEPT:

• A) staying calm in order to acknowledge the crisis and offer hope.
• B) creating safety for everyone involved.
• C) exploring the object-relations causes of the client's distress.
• D) using your skills to listen, ask questions, and express empathy.

---

Definitions:

Payor Bank

The bank on which a check is drawn, responsible for paying the check when it is presented for payment.

Intermediary Banks

Banks that act as mediators in financial transactions between counterparties, especially in international banking when a direct transaction is not possible.

Unconditional Promise

A pledge or commitment that is absolute and not subject to any conditions or contingencies.

Sum Certain

A specified amount agreed upon within a contract that is clear and not subject to change.