When Working with Clients in the Pre-Contemplation Stage, the Practitioner

question 18

Multiple Choice

When working with clients in the pre-contemplation stage, the practitioner should focus on all of the following EXCEPT:

• A) raising awareness of the urgency of the issues.
• B) raising awareness of the pain or fear that these issues might cause.
• C) inviting clients to think about whether a change could improve their lives.
• D) collaboratively setting goals with the client.

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Definitions:

Place Utility

The value added to products by making them available at a location convenient to consumers.

Channel Intermediaries

Businesses or individuals that act as intermediaries in the distribution process, facilitating the movement of goods from producers to consumers.

Value Creation

The process of enhancing product or service offerings to increase their worth and appeal to consumers, thereby generating more sales or customer loyalty.

Four Utilities

The four types of utility are form, place, time, and ownership (possession), which collectively describe how a product or service adds value to a consumer's life.