Being Aware of the Privileges Granted to Members of the Dominant

question 19

True/False

Being aware of the privileges granted to members of the dominant group will not help you understand the experiences of both the dominant group and minority groups, since the privileges are irrelevant to the individual.

---

Definitions:

CRM

Stands for Customer Relationship Management; a technology for managing a company's relationships and interactions with current and potential customers.

Inventory Management

The process of ordering, storing, and using a company's inventory, including the management of raw materials, components, and finished products.

Calendar Management

Scheduling appointments, telephone calls, or “to-do” lists.

Increased Use

A strategy aiming to encourage existing customers to use more of a product or service.