The customer service department of H&R Block received a total of 235 telephone requests for a tip- sheet on personal tax or corporate tax. The following table summarizes callers' primary area of interest, and how they first heard about the tip-sheet. 
What is the probability a caller became aware of the tip-sheet either by radio or newspaper given her primary interest is corporate tax?
Definitions:
Establish Penalties
The act of setting consequences or sanctions for breaking rules or failing to meet standards.
Tough Question
One that makes a person or group stop and think about why they are doing or not doing something.
Group Reflection
The process by which a group collectively thinks about and discusses its past actions, decisions, and outcomes to learn and improve.
Deserve Punishment
The belief that individuals who have committed wrongdoing or broken rules should face consequences for their actions.
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