The Customer Service Department of H&R Block Received a Total

question 25

Multiple Choice

The customer service department of H&R Block received a total of 235 telephone requests for a tip- sheet on personal tax or corporate tax. The following table summarizes callers' primary area of interest, and how they first heard about the tip-sheet. What is the probability a caller is interested in personal tax given that he first heard of the tip-sheet in the newspaper?

• A) 106/135
• B) 20/90
• C) 70/135
• D) 90/235
• E) 70/90

Differentiate between an agent, an independent contractor, and an employee.

Interpret the role and significance of control in determining an employment relationship.

Acknowledge the fiduciary duties and responsibilities of an agent to the principal.

Assess the potential legal consequences and liabilities arising from agency actions.

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Definitions:

Return On Total Assets

A financial ratio that measures a company's efficiency in using its assets to generate profit, calculated by dividing net income by total assets.