The Customer Service Department of H&R Block Received a Total

question 95

Multiple Choice

The customer service department of H&R Block received a total of 235 telephone requests for a tip- sheet on personal tax or corporate tax. The following table summarizes callers' primary area of interest, and how they first heard about the tip-sheet. Suppose that a caller is selected at random. Find the probability that the caller selected is interested in personal tax, if they heard about the report from the radio.

• A) 34/100
• B) 34/235
• C) 34/135
• D) 34/70
• E) None of the choices are correct

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Definitions:

Learned Helplessness

An acquired (hence, learned) belief that one is unable to control one’s environment.

Middle Childhood

A developmental stage that encompasses approximately ages 6 to 12 years, characterized by significant growth in cognitive, social, and physical abilities.

Preschool Years

The period in a child's life prior to attending kindergarten, typically from ages 3 to 5, focusing on early development in social, cognitive, and motor skills.

Less Time Together

A phrase indicating that individuals or groups are spending a reduced amount of time in each other's company compared to before.