Mackenzie Resolves to Start Exercising Three Times a Week When

question 77

Multiple Choice

Mackenzie resolves to start exercising three times a week when her membership at a local gym begins,in two weeks.In which stage of change in the Transtheoretical Model is Mackenzie operating?

• A) contemplation
• B) preparation
• C) precontemplation
• D) action

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Definitions:

Category Killers

are large retail chain stores that specialize in a single category of products and dominate that category, often leading to the decline of small specialty stores.

Omnichannel Operations

A multi-channel approach to sales and customer service that provides an integrated and cohesive customer experience no matter how or where a customer reaches out.

CRM

Customer Relationship Management, a strategic approach that companies use to manage interactions with current and potential customers, often utilizing data analysis to improve business relationships.

Omnichannel Retailers

Retail operations that integrate different methods of shopping available to consumers, such as online, in a physical store, or by phone.