As a Manager, Charlene Works Hard to Ensure That Employees

question 317

Multiple Choice

As a manager, Charlene works hard to ensure that employees are treated fairly, yet she still gets feedback that indicates that some employees don't believe she is fair. This problem most likely results from the fact that:

• A) Charlene doesn't understand that employees are not concerned with equity, only with getting the biggest possible reward for the least possible effort.
• B) fair treatment is a hygiene factor rather than a motivator.
• C) attempts to treat employees fairly only work in an Asian or European culture. American employees tend to be individualists who believe that rewarding results is more important than perceptions of fairness.
• D) equity judgments are based on perceptions, and the perceptions of employees are not always accurate.

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Definitions:

Negative Reinforcement

A form of conditioning where a response is strengthened by stopping, removing, or avoiding a negative outcome or aversive stimulus.

Law Of Effect

A principle in psychology that behaviors followed by positive outcomes are likely to be repeated, while those followed by negative outcomes are less likely to be repeated.

Operant Conditioning

A learning process through which the strength of a behavior is modified by reinforcement or punishment.

Operant Conditioning

A learning process through which behavior is shaped and maintained by its consequences, including reinforcements and punishments.