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Why Did the Results of the Studies Conducted at the Hawthorne

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Essay

Why did the results of the studies conducted at the Hawthorne plant surprise Elton Mayo and his fellow researchers? How did these results change the direction of management research?


Definitions:

Mandatory Condition

A required state or set of circumstances that must be met before a certain event can occur.

Dissonance Experience

The feeling of discomfort resulting from holding two or more conflicting cognitions, such as beliefs, values, or attitudes.

Contamination Story

A narrative or explanation that details how something was polluted, corrupted, or tainted.

Self-Verification

Seeking out other people and social situations that support the way one views oneself in order to sustain a consistent and clear self-concept.

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