Jonathon Is a Sales Rep with a Large Technology Company

question 151

Multiple Choice

Jonathon is a sales rep with a large technology company. He is celebrating today because he just closed a large deal, which means a very large commission. Even the finance department is thrilled because Jonathon used __________ to review the credit history of this customer to be sure the deal would be a profitable one for the company.

• A) knowledge transfer
• B) business intelligence
• C) data processing
• D) business process information

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Definitions:

Greatest Risk

The highest level of risk or potential for harm or adverse effects in a given situation or for a specific condition.

Cognitive-Behavioral Therapy

An approach to psychological healing that focuses on improving mood and behavior by altering maladaptive thoughts, emotions, and actions.

Depression

A common mental disorder characterized by persistent sadness, loss of interest, and a lack of energy, among other symptoms.

Assertiveness

The quality of being self-assured and confident without being aggressive, enabling one to express one's opinions and needs directly and respectfully.