(5, 20)

question 135

Multiple Choice

(5, 20)

• A) Quadrant I
• B) Quadrant II
• C) Quadrant III
• D) Quadrant IV

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Definitions:

Assertive

Characterized by confidence and self-assurance in asserting opinions, needs, or rights, often in a respectful and non-confrontational manner.

Nondefensive Communication

A communication style in which individuals express their thoughts, feelings, and needs openly and honestly without becoming defensive or aggressive.

Intra-Company

Pertaining to activities or transactions occurring within the same company, often involving different departments or divisions.

Professionalism

Entails the conduct, aims, or qualities that characterize or mark a profession or a professional person.