The Probability That a Call Received by a Certain Switchboard

question 18

Multiple Choice

The probability that a call received by a certain switchboard will be a wrong number is 0.02. Use the Poisson distribution to approximate the probability that among 150 calls received
By the switchboard, there are at least two wrong numbers. Round your answer to four
Decimal places.

• A)0.8009
• B)0.7760
• C)0.2240
• D)0.1991
• E)0.5768

Recognize the role of sales support roles and how they differ from other sales positions.

Comprehend the impact of digital technologies on the sales process and customer interaction.

Identify the various stages in the personal-selling process and strategies for each.

Grasp the significance of building and maintaining strong customer relationships in sales.

---

Definitions:

Positive Cash Flows

The situation where a company's cash inflows exceed its cash outflows, indicating financial strength and the ability to finance operations, debt, and investments.

NPV

Net Present Value, a method used in capital budgeting to assess the profitability of an investment or project, calculating the difference between the present value of cash inflows and outflows.

Required Return

Required return is the minimum profit or gain needed from an investment to make it worthwhile, considering the risk involved and the opportunity cost of forgoing other investments.

IRR

The internal rate of return, a metric used to evaluate the profitability of potential investments.