In the Classic Tale of a Christmas Carol,a Transformation Took

question 136

Multiple Choice

In the classic tale of A Christmas Carol,a transformation took place in Scrooge despite his advanced age.In this tale,he eventually acquired a sense of intimacy and generativity.According to Erikson,is this type of happy ending typical?

• A) yes, because adult experiences can remedy unsatisfactory early resolutions to crises
• B) yes, because early experience has little carryover to our adult personality
• C) no, because unresolved early crises cannot be remedied later in life
• D) no, because it is rare for individuals to achieve the sense of generativity that Erickson described.

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Definitions:

Buying Decision

The process of evaluating and choosing from available alternatives to purchase a product or service.

Question Close

A sales strategy that involves closing a deal by asking the customer a question that assumes the sale has been made.

Purchase Manager

An individual responsible for acquiring goods and services for their organization at the best possible price.

Referral Close

a sales strategy where the close is achieved by encouraging the potential customer to make a decision based on the positive experience or recommendation of another satisfied customer.