A New Phone System Was Installed Last Year to Help

question 82

Multiple Choice

A new phone system was installed last year to help reduce the expense of personal calls that were being madeby employees. Before the new system was installed, the amount being spent on personal calls follows a normaldistribution with an average of $800 per month and a standard deviation of $50 per month. Refer to suchexpenses as PCEʹs (personal call expenses) . Find the point in the distribution below which 2.5% of the PCEʹsfell.

• A) $702.00
• B) $898.00
• C) $20.00
• D) $780.00

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Definitions:

Display Rules

Social and cultural norms that dictate the appropriate expression of emotions in various situations.

Mexican Culture

A rich and diverse cultural heritage that encompasses traditional values, practices, celebrations, and expressions of Mexico.

British Culture

Refers to the customs, traditions, and social behaviors of the United Kingdom.

Downplaying Emotions

The act of minimizing or reducing the expression and acknowledgment of emotions in the workplace.