Many Firms Use On-The-Job Training to Teach Their Employees New

question 22

Multiple Choice

Many firms use on-the-job training to teach their employees new software. Suppose you work in the personneldepartment of a firm that just finished training a group of its employees in new software, and you have beenrequested to review the performance of one of the trainees on the final test that was given to all trainees. Themean of the test scores is 76. Additional information indicated that the median of the test scores was 83. Whattype of distribution most likely describes the shape of the test scores?

• A) skewed to the left
• B) symmetric
• C) skewed to the right
• D) unable to determine with the information given

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Definitions:

Learned Helplessness Model

A theory that suggests individuals can learn to feel helpless and passive in the face of uncontrollable events, leading to negative outcomes such as depression.

Depression

A mood disorder causing a persistent feeling of sadness and loss of interest, affecting one’s daily functioning.

Serotonin

A neurotransmitter in the brain that plays a key role in stabilizing mood, feelings of well-being, and happiness.

Learned Helplessness

A condition in which an individual becomes passive and unable to act to avoid adverse situations due to previous experiences of being unable to control the outcome.