Retailers Are Always Interested in Determining Why a Customer Selected

question 9

Multiple Choice

Retailers are always interested in determining why a customer selected their store to make a purchase. Asporting goods retailer conducted a customer survey to determine why its customers shopped at the store. Theresults are shown below. What percentage of the customers responded that the merchandise was the reasonthey shopped at the store? Round to the nearest whole percent

• A) 43%
• B) 30%
• C) 50%
• D) 29%

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Definitions:

Identity

The sense of self, defined by individual characteristics, beliefs, values, and social relationships that distinguish a person.

Competence

The ability or skill to perform a task effectively or to a given standard, often developed through practice and learning.

Identity

The collection of characteristics, traits, and social roles that define an individual or group.

Career

A person's progress or general course of action through life or through a phase of life, as in some profession or undertaking.