The ZZZ Chain of Motels Has a Standard Method of Constructing

question 15

Essay

The ZZZ chain of motels has a standard method of constructing their buildings tomaximize the ease of parking for its customers. The rooms are arranged in adjacentbuildings, A and B, so that customers can park close to their rooms. The layout forthe 48-room motels is diagrammed below: The manager wishes to assess customer satisfaction with the motel services. His planis to survey the adults in each of 12 rooms. The cleaning staff will place surveys onthe customers' beds before they check in to the motel. As she tries to decide on anappropriate sampling strategy, the manager realizes the rooms in Building A might benoisier than Building B, and this should be taken into account.
a) What sampling strategy should she use in this situation?
Provide appropriatestatistical justification.
b) Write a short paragraph for the cleaning staff that explains how to carry out yourmethod in part (a). The members of the cleaning staff have not taken statistics.

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Definitions:

Standard Deviation

A statistical measure that quantifies the amount of variation or dispersion of a set of values around the mean (average) of the set.

Raw Scores

Pure data collected from assessments or tests before any processing or normalization.

Test-retest Reliability

The consistency of a test's results when administered to the same individuals at two different points in time.

Internal Consistency

Measures the reliability of a test based on the correlations between different items on the same test; it assesses the coherence of an instrument.