When Using a Cause-And-Effect Diagram in Process Diagnosis, You Begin

question 54

True/False

When using a cause-and-effect diagram in process diagnosis, you begin by specifying the cause of interest and then move forward to identify potential effects of this cause.

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Definitions:

Door-in-the-face Technique

A compliance method whereby a large, unreasonable request is first made and expected to be refused, followed by a smaller, more reasonable request.

Low-ball Technique

A persuasion and sales strategy where an initial, lower price is offered to gain agreement from a buyer, only to increase the price by introducing additional costs or factors.

Social Loafing

A phenomenon observed in group settings wherein individuals put in less effort on a task when working collectively compared to when working individually.

Social Loafing

The phenomenon where individuals exert less effort when working in a group than when working alone.