A Business That Operates Out-Of-Control Processes Risks Losing Its Customers

question 44

True/False

A business that operates out-of-control processes risks losing its customers and threatens its own survival.

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Definitions:

Classical Conditioning

The conditioning process of repeatedly associating two stimuli together, such that a reaction first brought about by the second stimulus is later brought about by the first stimulus alone.

Misusing Punishment

The incorrect application of punishment that can lead to unwanted consequences, such as reinforcing the undesired behavior it seeks to discourage.

Observational Learning

The process of learning behaviors by watching and imitating others.

Learning Behaviors

Actions or processes through which individuals acquire new knowledge, skills, values, or preferences.