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Indirect Claim Message
An indirect claim message is a communication method where the writer first presents reason and explanation before stating a complaint or request, aiming to minimize potential conflict or opposition.
Positive Relationship
A connection or interaction characterized by mutual respect, cooperation, and beneficial outcomes for all involved parties.
Negative News
Information relayed through various media that focuses on unfortunate events, issues, or trends, often impacting the audience's mood or perceptions negatively.
Preceding Explanation
An explanation or description that comes before another part of text, providing necessary background information.
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