A Customer Service Center Keeps Track of the Number of Complaints

question 39

Multiple Choice

A customer service center keeps track of the number of complaints received each
Day about one of their new products. The numbers of complaints received over the last
11 day period are 19, 18, 22, 21, 17, 18, 22, 19, 16, 23, and 25. The median for this
Sample of data is

• A) 22.
• B) 20 .
• C) 19.
• D) 17.
• E) 16. 6

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Definitions:

Age Discrimination

Unfair treatment of individuals in employment, promotion, or benefits based on their age, particularly against older workers.

Human Capital

The qualifications, acquaintance, and life experiences that a person or society possesses, assessed in light of their financial impact or charge to a business or nation.

Past Discrimination

Refers to historical instances where individuals or groups were treated unfairly or prejudiced against based on characteristics such as race, gender, religion, or nationality.

Gender Wage Gap

The average difference in earnings between women and men in the workforce, often highlighted as a measure of gender inequality.