A Customer Service Center Keeps Track of the Number of Complaints

question 6

Multiple Choice

A customer service center keeps track of the number of complaints received each
Day about one of their new products. The numbers of complaints received over the last
11 day period are 19, 18, 22, 21, 17, 18, 22, 19, 16, 23, and 25. The IQR for this sample
Of data is

• A) 25.
• B) 22.
• C) 18.
• D) 9.
• E) 4.

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Definitions:

Parent Company

A company that owns a controlling interest in another company or companies, known as subsidiaries.

Outsourced

The process of hiring external organizations or individuals to perform services or create goods that traditionally were performed in-house by the company's own employees and staff.

Open Source

Pertaining to software for which the original source code is made freely available and may be redistributed and modified.

Logistics

The detailed organization and implementation of a complex operation, often referring to the commercial transportation and coordination of goods.