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The Time It Takes to Process Phone Orders in a Small

question 19

Short Answer

The time it takes to process phone orders in a small florist / gift shop is normally
distributed with a mean of 6 minutes and a standard deviation of 1.24 minutes.
a. What cutoff value would separate the 2.5% of orders that take the most time to
process?
b. What cutoff value would separate the 16% of orders that take the least time to process?
c. What cutoff values would separate the 95% of orders that are in the middle of the
distribution with respect to processing time?


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