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Suppose That Incoming Calls Per Hour to a Customer Service

question 6

Essay

Suppose that incoming calls per hour to a customer service center of a small credit
union are uniformly distributed between 0 and 6 calls.
a. What is the probability that fewer than 3 calls are received per hour?
b. What is the probability that at least 3 calls are received per hour?
c. What is the probability that more than 6 calls are received per hour?


Definitions:

Tsunami

A series of ocean waves with extremely long wavelengths caused by large-scale disturbances such as underwater earthquakes, volcanic eruptions, or landslides.

Richter Magnitude

A scale historically used to quantify the size of earthquakes based on the amplitude of seismic waves, replaced by the more accurate moment magnitude scale for large events.

Nomograph

A type of graph used in seismology to determine the local magnitude of an earthquake.

S-Wave Amplitude

The measure of the height of the secondary or shear waves, which are one type of seismic wave produced by earthquakes.

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