The Unit Secretary Receives a Phone Call from the Health

question 8

Multiple Choice

The unit secretary receives a phone call from the health insurer for a hospitalized patient. The caller seeks information about the patient's projected length of stay. How should the nurse instruct the unit secretary to handle the request?

• A) Obtain the information from the patient's medical record and relay it to the caller.
• B) Inform the caller that all information about patients is confidential.
• C) Refer the request for information to the patient's case manager.
• D) Refer the request to the health care provider.

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Definitions:

Norwalk Agreement

An agreement between the Financial Accounting Standards Board (FASB) and the International Accounting Standards Board (IASB) to make their existing financial reporting standards fully compatible as soon as practicable and to coordinate their future work programs to ensure compatibility.

SEC

The Securities and Exchange Commission (SEC) is a U.S. government agency responsible for regulating the securities markets and protecting investors by ensuring transparency, fair dealing, and enforcement of securities laws.

IFRS Usage

The adoption and application of the International Financial Reporting Standards, a set of accounting principles for preparing financial statements globally.