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SCENARIO 17-14
The treemap below shows the amounts (size) measured in billions of US dollars and percentage
changes from prior year (color) of business-to-consumer ecommerce sales last year for North
America, Asia Pacific, Western Europe, Central & Eastern Europe, Latin America, and Middle East
& Africa.
-Referring to Scenario 17-14, which region has the smallest amount of business-to-consumer
ecommerce sales last year?
Communication
The process of exchanging information, ideas, thoughts, feelings, and values between people or groups.
Noise
Unwanted or irrelevant information or interference that obscures or reduces the clarity of a signal or data.
Formal Communication
This refers to the officially sanctioned methods and channels of communication within an organization, often documented and structured.
Grapevine Method
An informal communication network within an organization, through which information and rumors circulate.
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