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SCENARIO 12-7
Data on the percentage of 200 hotels in each of the three large cities across the world on whether minibar charges are correctly posted at checkout are given below.
At the 0.05 level of significance,you want to know if there is evidence of a difference in the proportion of hotels that correctly post minibar charges among the three cities.
-Referring to Scenario 12-7,there is sufficient evidence to conclude that the proportions between Hong Kong and New York are different at a 0.05 level of significance.
Cognitive Dissonance Theory
A psychological theory suggesting that we experience discomfort or distress from holding two conflicting beliefs, behaviors, or attitudes, leading to a change in one to reduce the dissonance.
Challenging
Presenting difficulties or demanding effort to be undertaken successfully, often leading to personal growth or development.
Rewarding
Providing satisfaction, pleasure, or a positive outcome that reinforces behavior or effort.
Expectations
Beliefs or hopes concerning what is possible or likely to happen in the future.
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