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SCENARIO 7-6 Online Customer Service Is a Key Element to Successful Online

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SCENARIO 7-6
Online customer service is a key element to successful online retailing.According to a marketing survey,37.5% of online customers take advantage of the online customer service.Random samples of 200 customers are selected.
-Referring to Scenario 7-6,the standard error of all possible sample proportions is .


Definitions:

Collective Cultures

Societies or groups where individuals prioritize the good of the community over personal achievements or desires.

Reward Allocation

The distribution of financial or non-financial incentives among organizational members based on certain criteria or achievements.

Equality

The principle or state of having the same rights, status, and opportunities as others, without discrimination based on characteristics such as race, gender, or age.

Equity

The principle of fairness in dealings and distribution of resources within social, economic, and organizational contexts.

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