SCENARIO 7-6 Online Customer Service Is a Key Element to Successful Online

question 28

Short Answer

SCENARIO 7-6
Online customer service is a key element to successful online retailing.According to a marketing survey,37.5% of online customers take advantage of the online customer service.Random samples of 200 customers are selected.
-Referring to Scenario 7-6, _____% of the samples are likely to have less than 37.5% who take advantage of online customer service.

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Definitions:

Differing Needs

The varied requirements or desires individuals have, based on their unique circumstances, personalities, and stages of life.

Genetic Predispositions

The genetic factors that can influence an individual's likelihood of developing certain traits, behaviors, or diseases.

Social Conditions

The circumstances and factors affecting the way people live and interact in society, such as poverty, education, and community.

Environmental Conditions

The external factors and influences that affect living organisms, including natural and built environments.