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SCENARIO 4-12
A consulting firm that surveyed consumers' holiday shopping behavior found that the percentage of
consumers from the U.S., Canada, and China who said that they planned to spend more on holiday
shopping were 40%, 34% and 73%, respectively. The survey also found that the percentage of
consumers from the U.S., Canada, and China who said that they were willing to share personal
information with retailers in order to receive personalized offers from retailers were 55%, 46% and
72%, respectively. Assume that there are equal portions of consumers being surveyed from each of
the three countries, the survey results are good representations of the three populations of consumers,
and whether a consumer plans to spend more on holiday shopping is statistically independent of
whether he/she is willing to share personal information with retailers in order to receive personalized
offers from retailers.
-Referring to Scenario 4-12, if you randomly select a consumer from any of the three countries,
what is the probability that the consumer is from Canada who does not plan to spend more on
holiday shopping and is not willing to share personal information with retailers in order to receive
personalized offers from retailers?
Maslow
Refers to Abraham Maslow, an American psychologist known for creating Maslow's hierarchy of needs, a theory of psychological health predicated on fulfilling innate human needs in priority, culminating in self-actualization.
Androgynous
Exhibiting both masculine and feminine characteristics, or having an ambiguous sexual identity.
Extraverted
A personality trait characterized by outgoingness, sociability, and a high level of activity and engagement with the external world.
Authoritarian
A leadership or governing style characterized by strict obedience to authority and control over subordinates.
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