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SCENARIO 3-14-B
You Are the Quality Control Manager of a Water

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SCENARIO 3-14-B
You are the quality control manager of a water bottles company. One of the biggest complaints in the
past years has been the breakage and, hence, the concern on the durability of the connector between
the lid and the bottle which many users use as a handle for the bottles. To collect evidence before
implementing any modification to the production process, your department has subjected 100 water
bottles to a durability test and the following data on the number of times the handles have been used
to lift the bottles before they break are contained in the file Scenario3-14-DataB.XLSX. 493506515491500505517510506503503491495496496505493486504483514494497501493490510494494495494486495506506507502498510501500505492486501496501521510498\begin{array} { l l l l l l l l l l } 493 & 506 & 515 & 491 & 500 & 505 & 517 & 510 & 506 & 503 \\503 & 491 & 495 & 496 & 496 & 505 & 493 & 486 & 504 & 483 \\514 & 494 & 497 & 501 & 493 & 490 & 510 & 494 & 494 & 495 \\494 & 486 & 495 & 506 & 506 & 507 & 502 & 498 & 510 & 501 \\500 & 505 & 492 & 486 & 501 & 496 & 501 & 521 & 510 & 498\end{array}
-Referring to Scenario 3-14-B, the five-number summary of the data in this sample consists of
________, ________, ________, ________, ________.


Definitions:

Place

In marketing, refers to the distribution aspect of the marketing mix that determines how products get to the consumer.

Customer Service

The assistance and advice provided by a company to those people who buy or use its products or services.

Category Specialists

are retailers that offer a deep selection within a specific category, often providing a high level of expertise and variety in that category.

Predominantly

Mainly or for the most part; indicates that the subject in question is the dominant or primary factor in a scenario.

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