SCENARIO 1-1 The Manager of the Customer Service Division of a Major

question 171

Multiple Choice

SCENARIO 1-1
The manager of the customer service division of a major consumer electronics company is interested
in determining whether the customers who have purchased a Blu-ray player made by the company
over the past 12 months are satisfied with their products.
-Referring to Scenario 1-1, the possible responses to the question "How many Blu-ray player s made by other manufacturers have you used?" result in

• A) a nominal scale variable.
• B) an ordinal scale variable.
• C) an interval scale variable.
• D) a ratio scale variable.

---

Definitions:

European Americans

Individuals residing in the United States who are of European descent or origin.

Genetic Mutations

Changes in the DNA sequence of a cell's genome, which can lead to variations in physical traits or impact health.

Inherited

Genetically passed from parents to offspring, referring to traits, characteristics, diseases, or conditions.

Cultural Prevalence

The extent to which a particular cultural practice, belief, or value is widespread within a society or cultural group.