A Mid-Sized Company Has Decided to Implement an Enterprise Resource

question 5

Multiple Choice

A mid-sized company has decided to implement an enterprise resource planning (ERP) system, and management suspects that many of its employees are concerned about the planned implementation.Managers are considering holding informational workshops to help decrease anxiety levels among employees.To determine whether such an approach would be effective, they randomly select 16 employees to participate in a pilot workshop.These employees were given a questionnaire to measure anxiety levels about ERP before and after participating in the workshop.To determine if anxiety levels about ERP decreases as a result of the workshop, they should use a

• A)one-tailed test of two proportions.
• B)two-tailed test of two independent means.
• C)one-tailed test of two independent means.
• D)two-tailed paired t-test.
• E)one-tailed paired t-test.

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Definitions:

Predetermined Time Standards

Time values assigned to tasks based on standard conditions before actual work begins, used to plan and measure work performance.

Basic Motions

The fundamental human movements or actions that can be combined in various ways to perform work or tasks efficiently.

Therbligs

Fundamental motions required for a worker to perform manual operations, used in the study of motion economy.

Work Sampling

A statistical technique used for analyzing the work performance and estimating the proportion of time spent by workers on different activities.