The Manager of the Customer Service Division of a Major

question 114

Multiple Choice

The manager of the customer service division of a major consumer electronics company is
Interested in determining whether the customers who have purchased a Blu-ray player made by
The company over the past 12 months are satisfied with their products.Which of the following
Will be a good frame for drawing a sample?

• A) Telephone directory.
• B) Voting registry.
• C) The list of customers who returned the registration card.
• D) A list of potential customers purchased from a database marketing company.

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Definitions:

CISG

The United Nations Convention on Contracts for the International Sale of Goods is a treaty designed to provide a standardized framework for international trade.

Written Contract

A legally binding agreement between two or more parties that is put in written form and signed by those involved, specifying the terms and conditions of their arrangement.

Sale of Goods

A transaction between two parties where the seller transfers ownership of tangible personal property to the buyer for a price.

Auction Without Reserve

An auction at which the auctioneer cannot withdraw goods unless no bid is made within a reasonable time.