SCENARIO 1-3 The Manager of the Customer Service Division of a Major

question 81

Multiple Choice

SCENARIO 1-3
The manager of the customer service division of a major consumer electronics company is interested
in determining whether the customers who have purchased a Blu-ray player made by the company
over the past 12 months are satisfied with their products.
-Referring to Scenario 1-3, if there are 4 different brands of Blu-ray players made by the
Company, the best sampling strategy would be to use a

• A) a simple random sample.
• B) a stratified sample.
• C) a cluster sample.
• D) a systematic sample.

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Definitions:

Company's Assets

Resources owned by a company, regarded as having value and available to meet debts, commitments, or legacies.

Re-Expression

The process of transforming data through mathematical operations to make it meet certain assumptions or improve interpretability.

Histogram

A type of bar graph that represents the distribution of numerical data by showing the number of data points that fall within specified ranges of values.

Assets

Resources with economic value that an individual, corporation, or country owns or controls with the expectation that it will provide future benefit.