The Manager of the Customer Service Division of a Major

question 114

Multiple Choice

The manager of the customer service division of a major consumer electronics company is
Interested in determining whether the customers who have purchased a Blu-ray player made by
The company over the past 12 months are satisfied with their products.Which of the following
Will be a good frame for drawing a sample?

• A) Telephone directory.
• B) Voting registry.
• C) The list of customers who returned the registration card.
• D) A list of potential customers purchased from a database marketing company.

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Definitions:

Dual Labor Market

describes an economy divided into two segments: a primary sector with secure, well-paid jobs, and a secondary sector with insecure, poorly paid jobs.

Primary Labor Market

Refers to jobs that provide high wages, benefits, job security, and opportunities for advancement.

Occupations

Various kinds of jobs or professions individuals engage in to earn a living.

Legal Minimum Wage

The lowest hourly, daily, or monthly remuneration that employers are legally allowed to compensate workers.