Examlex
Evaluate the sum using the given information.
- , and
Quality Service
The degree of excellence of a service, judged against customer expectations and needs.
Production-oriented Era
A period in business history when the focus was on manufacturing efficiency, without much emphasis on consumer needs or market demand.
Sales-oriented Era
The sales-oriented era refers to a period in marketing history where the primary focus was on selling products through aggressive sales techniques, without much emphasis on customer needs or product quality.
Market-oriented Era
A period in business thought where the primary focus is on understanding and meeting the needs and wants of consumers through market research and product adaptation.
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