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Service Inconsistency
The variation in the quality or level of service provided to customers over different instances of service delivery.
Selective Distribution
Selective distribution is a strategy where a product is distributed through a limited number of channels or retailers, allowing for a focus on high-quality service or market positioning.
Comparison Shop
The practice of comparing prices and features of similar products or services before making a purchase decision.
Marketing Channel
A path or route through which goods or services flow from the producer to the consumer.
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