A) 123
B) 201
C) 123 and 201
D) None

question 4

Multiple Choice

$$\begin{array}{l}\text { For the data set below, find the outlier(s) . }\\\begin{array} { l l l l l l l l l l l } \hline 178 & 123 & 171 & 163 & 147 & 201 & 196 & 166 & 170 & 171 & 177 \\\hline\end{array}\end{array}$$

• A) 123
• B) 201
• C) 123 and 201
• D) None are outliers.

Understand the key stages and methods of Harry Levinson's diagnostic approach to organizational problems.

Grasp the conceptual framework of Kurt Lewin's change model, including the stages of unfreezing, moving, and refreezing.

Identify and analyze the emotional reactions of employees to organizational change.

Recognize strategies for managing resistance to organizational change.

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Definitions:

Psychological Functioning

The efficiency and health of cognitive, emotional, and behavioral aspects of an individual's mental state.

Traumatic Event

An incident that causes psychological, emotional, or physical harm, leading to lasting effects on an individual's well-being.

Stress Management

Techniques and psychotherapies aimed at controlling a person's level of stress, especially chronic stress, usually for the purpose of improving everyday functioning.

Lazarus and Folkman

Psychologists known for developing a cognitive theory of stress and coping, which suggests that stress is a result of an imbalance between demands and resources.