The Following Table Presents the Numbers of Customers Who -

question 21

Essay

The following table presents the numbers of customers who - after 2 weeks of use satisfied or dissatisfied with their newly-purchased computers.
$\begin{array}{ccccc}\hline & \text { Brand A } & \text { Brand B } & \text { Brand C } & \text { Brand D } \\\hline \text { Satisfied } & 40 & 36 & 29 & 34 \\\text { Dissatisfied } & 11 & 16 & 11 & 7 \\\hline\end{array}$

Can you conclude that the the satisfaction rate is related to the brand of computer? the $\alpha = 0.05$ level of significance.

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Definitions:

Recalcitrant

Stubbornly resistant to authority or control; uncooperative.

Compliance

The act of conforming to or following rules, standards, or commands.

Tone

The quality or implied attitude of a piece of writing, speech, or communication, often indicating the speaker’s feelings.

Power Moves

Strategic actions taken to assert one’s dominance or influence in a situation, often used in negotiations or competitive contexts to gain an advantage.