A Cell Phone Company Offers a Simple Extended Warranty Plan

question 33

Essay

A cell phone company offers a simple extended warranty plan. If your phone is damaged, they will repair it for up to $50. If
you lose or destroy your phone, they will give you a $200 voucher towards a new phone. The company believes that 5% of
customers will need the replacement voucher and 10% will request a repair.
-If the company charges $25 for this extended warranty, what is the expected value of the
profit they will earn?

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Definitions:

Internal Rate of Return (IRR)

The discount rate that makes the net present value (NPV) of all cash flows from a particular project equal to zero.

Initial Investment

The initial amount of money required to start a project, investment, or business, often used to assess its feasibility and potential return.

Negative Cash Flow

A situation where a business or individual's outflows of cash exceed their incoming cash, indicating potential financial trouble.

Modified Internal Rate of Return (MIRR)

A financial metric that measures the profitability of an investment, taking into account the cost of capital and the reinvestment of cash flows.