The Histogram Below Displays the Distribution of the Length of Time

question 10

Multiple Choice

The histogram below displays the distribution of the length of time on hold, for a collection of customers, calling a repair call center. Use the histogram to select the true statement.

• A) The distribution shows that the data was highly variable with some callers waiting on hold as Many as 20 minutes.
• B) The distribution is symmetrical. The number of callers who waited on hold for less than three Minutes was the same as the number of callers who waited on hold for more than three Minutes.
• C) The distribution is left-skewed and most callers waited on hold at least three minutes.
• D) The distribution is right-skewed and most callers waited on hold less than three minutes.

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Definitions:

Input Device

A hardware device that is used to provide data and control signals to an information processing system such as a computer or other electronic device.

ROM

An acronym for Range of Motion, referring to the extent of movement that is possible at a joint or a series of joints.

Permanent Memory

Long-term retention of information, skills, or experiences that can last from several minutes to a lifetime.

Operating Instructions

Detailed guidelines on how to use, maintain, or fix a piece of equipment or execute specific procedures.