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GM's Newest CEO, Dan Akerson, Is Building New Capabilities in Technology

question 31

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GM's newest CEO, Dan Akerson, is building new capabilities in technology development and marketing, especially in customer service. This is an example of a CEO developing a dynamic capability as part of the key leadership action " Developing Human Capital and Social Capital."


Definitions:

Total Cost

The complete cost of production, including both fixed and variable costs.

Total Fixed Cost

The sum of all costs that do not change with the level of production or sales over a certain period.

Indirect Manufacturing Cost

Costs related to the production of goods that cannot be directly tied to a specific product, such as factory overhead.

Standard Cost Formula

A calculated estimate of the expected cost of production, including direct labor, materials, and overhead, used for budgeting and variance analysis.

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